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Bolters Rd, Horley RH6 8QS, UK – 0800 955 0895
Fantastic service. Very knowledgeable and honest. completely affordable too. 100% recommend!
Great service , super finish , very pleased
Mulberry House, Dyersfield,, Smallfield RH6 9NJ, UK – 0330 330 9930
Really good service from start to finish, Gary was able to see me within 48hours of my call and kept me informed on the day- the work was completed to a very high standard- the interior of my car looked like new after all the work was finished. Everything was explained fully and the tracking app was sent for me a few hours before Gary arrived. I would give 100% rating for this business- rolls Royce service and products- even though I don't have Roller!
Gary and the team did a fantastic job. My insurance company told me at 4.30pm on a Friday afternoon that unless I had tracker fitted to my new car once I'd taken delivery the next morning, it wouldn't be covered for theft! Auto Systems agreed to come out to me the next day and did a great job.
59 – 61 Brighton Rd, Horley RH6 7HJ, UK – 01883 343393
South, London Gatwick Airport (Monorail Terminal), Horley, Gatwick RH6 0NW, UK – 0344 544 6001
Having read a lot of negative feedback, I thought it best to produce a positive review of my recent car hire experience. I was welcomed warmly at the Budget/Avis stand and was competently led through all the correct proceedings. The car was modern and well equipped and I had no problems throughout the rental period. Upon return of the car I attempted to fill up the petrol tank only to find that the car and pump at the petrol station would only allow me to put a very small amount in. The gauge still showed that it still was a quarter empty. This wasn't a problem however as the employee in charge of collections was happy with my story after I showed him the receipt. The return was easy and hassle-free and wasn't charged anything extra than I expected.
Gatwick Airport (LGW), South Terminal, Lower Forecourt, Road, Horley, Gatwick RH6 0NY, UK – 01293 609090
Normally I have bad experiences at car rental places, but today I had the best experience in my entire car rental history. The customer service representatives at Enterprise are top notch. All of them were very helpful. They took care of any issue that arose with patience, kindness, and a nice smile. I really felt well taken care of. I definitely will be renting from Enterprise from now on. Thank you to the amazing group of men and women at Enterprise for your outstanding service. You really made my day!
I did not take out any of the extra insurance's offered and spend the whole time stressed that if I marked the car to the size of a 2pence pice I would be charged £1000 regardless of blame. Windscreen chip £1000 charge ! what. Car dented in a carpark £1000. Staff we friendly and located in airport is perfect.Car supplied was smaller than I had ordered.
Buckingham Gate, Horley, Gatwick RH6 0NT, UK – 0333 332 1222
Charlotte was so helpful! I was stopping in the Marriot hotel when I had huge issues with another car hire company I’d used. They canceled my booking last minute and it was very stressful. I noticed thrifty in the hotel lobby and thought I’d speak to them about how to hire a car from them. Charlotte was on the desk and could not be more helpful. She sympathised with us a great deal and took the time to explain how to hire a car with Thrifty. She even spoke to use about what cars we prefer driving and which kind of transmission would work best for us. Within minutes, we was outside being handed the keys to our car. Charlotte even checked with us several times If we was happy with the car as it would be no trouble changing it! We was delighted with the car Charlotte offered us and away we went. Return was simple too, we simply handed the reception the keys and our deposit was returned within hours! It was such a relief compared to the nightmare we’ve been through with other company’s.... highly recommend, even if they’re slightly more expensive!
Choosing a rental car company at Gatwick posed to be a stressful exercise for us, as as everyone online seemed to have terrible reviews and horror stories. To throw a spanner into the works, a few companies were offering a temping 30 pounds for a weeks rental, but the voice inside my head kept insisting "there's a reason they're so cheap- you get what you pay for". In terms of hiring a car for a week including zero excess and full cover for piece of mind (a 1000 pound excess would be the result if anything did happen otherwise), Thrifty gave us the most competitive price from the big rental companies, and I'm really glad we went with them. Picking up the car was easy if a little slow as they were a bit busy, and although they are located in the Marriott Hotel, it was an easy 15 min walk to get there. The car was a near-new Citron C3 in immaculate condition and served us really well for the week. The team were very helpful, even when we rang up to extend our booking for a few days they were more than happy to accommodate. Upon returning the car, the team were helpful and the 250 pound deposit was refunded within a couple of days to my credit card. Overall, if you are looking or a reliable and (as far as I can tell) trustworthy company to hire a car from Gatwick, I'd recommend Thrifty.